TYPES OF INFORMATION WE COLLECT
PDI Gaskets & Seals collects only personal data that you provide to us through visiting our website, filling out our contact form, or by calling or emailing us directly. Personal data is any information that could be used to personally identify you, such as your name, email address, the company you are associated with or the IP address of the computer you used to visit our website.
Information you provide to us
PDI Gaskets & Seals provides clear methods of unambiguous, informed consent at the time of data collection, when we do collect your personal information using consent as a basis.
Information we may collect automatically
Information we may collect from other sources
We may receive information about you from other sources, including third parties that help us: update, expand, and analyze our records; identify new customers; or prevent or detect fraud. We may also receive information about you from social media platforms including but not limited to when you interact with us on those platforms or access our social media content. The information we may receive is governed by the privacy settings, policies, and/or procedures of the applicable social media platforms.
HOW WE USE THE INFORMATION WE COLLECT
PDI Gaskets & Seals may use the information we collect to
- Respond to inquiries about fluid-sealing related products or problems
- To operate troubleshoot and improve our websites’ performance, security, and service
- To reach out to you via newsletters, marketing communications, and other information or materials that may interest you
- To maintain our list of contacts
- To understand how people use our website, including generating and analyzing statistics
HOW WE SHARE THE INFORMATION WE COLLECT
PDI Gaskets & Seals may provide personal information we collect about you to law enforcement in response to a valid subpoena, court order, warrant, or other similar government order. We may also share your personal information we collect when we believe in good faith that disclosure is necessary to protect our property, rights, or the public.
In complying with legal processes PDI Gaskets & Seals will attempt to make aware any users involved, unless we are prohibited by law or court order to do so.
PROTECTION AND STORAGE OF INFORMATION WE COLLECT
PDI Gaskets & Seals deploys physical and technical safeguards to protect the information that we collect. However, we would like to remind our users that no method of transmission or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. PDI Gaskets & Seals is not responsible for the security of information you transmit to us over networks that PDI Gaskets & Seals does not control including the internet and wireless networks.
In the unlikely event of a data breach, PDI Gaskets & Seals will work diligently to minimize impact to its users and notify anyone that has been affected promptly and without undue delay.
YOUR ACCESS TO AND CONTROL OVER INFORMATION
At PDI Gaskets & Seals we respect your rights as a user of our website. You have the right to ask us not to process your personal information for marketing purposes. You can exercise this right by checking or unchecking certain boxes on our websites forms that we use to collect your data. You also have the right to:
- View the data we have about you, if any.
- Change/correct any data we have about you.
- Express any concern you have about our use of your data.
- Request that we delete data we have about you, if any.
- Reuse your data for other services.
Where we have no legitimate reason to continue to keep your information you have a right to be forgotten.
Legal Basis for Collecting and Using Your Personal Data
There are different legal bases that we rely upon to use your personal data, namely:
Performance of a contract – The use of your personal data may be necessary to perform the contract that you have with us. For example, as a user of our websites or services we will use your personal data to respond to your requests and provide you with such services.
Legitimate interests – We may use your personal data for our legitimate interests to improve our products and services and the content on our websites, or as lawfully necessary to protect our business.
Required by law – We may retain your personal information if required by law.
How Long Do We Keep Personal Information
We will keep your personal information in a manner consistent with applicable data protection law. We will only keep your personal information as long as necessary for the purposes for which we collect your data.
A customer of PDI Gaskets & Seals can expect that their information will be kept for the period of their customer relationship plus five years. A prospective customer can expect that their information will be kept for five years from the last contact. If you have any questions about how long we will retain your data in your specific case, please contact us.
We use email as our primary form of communication here at PDI Gaskets & Seals. Therefore, if you have permitted us to use your email address, this will be our main way to contact you.
LINKS TO OTHER WEBSITES
COOKIES & TRACKING
Cookies or “web beacons” are small files that are stored on the hard drive of your computer that allows the web browser to be able to recognize you later. Cookies can store information about your browser such as what website you last visited, the URL of the current webpage, the type of browser you are using, or your IP address.
PDI Gaskets & Seals uses Google Analytics to track your behavior and interactions with our website in order to provide the best possible service for our customers. We use this information to evaluate your use of our website, compile statistical data on activity and improve our website’s content and performance. The information generated by these services is anonymous and includes no personal data about you. The data we do collect is not shared, sold, or rented to any third parties.
By default, we will not track any information from your browser unless you explicitly give us consent to do so. The way in which you consent is through the form at the bottom of the page upon viewing our website. Upon giving us consent we will begin tracking you using Google Analytics with the aim to better improve your experience with our website. However, if you do not give us consent to track you, then Google Analytics will not receive any data from your browser.
You have the right to opt-out of being tracked by the analytics services that we use at any time, so please contact us, if needed.